Welcome to Carnelian Counselling

Based in Southcraigs, Kilmarnock we have a great location which is fully accessible, offers free parking and easily reached by bus to Glasgow Road or M77.

We believe that everyone has the potential to grow and heal.

Our client-centred approach ensures that your individual needs are always the priority.

For anyone who may be in need of urgent assistance, please call one of the following:

NHS Inform Mental Health Hub - 111

Samaritans - 116 123

Book an Appointment

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Our Services

We offer a range of counselling services, including individual counselling, couples counselling, group work and coaching.

We are here to support your journey.

Cozy sitting area with beige chairs and orange cushions around a round rug.

Our Approach

We'll start off with a free 20 minute consultation and agree next steps. It's important we do this to make sure we are what you need.

We can then meet face to face in our office or online. Our environment is designed to help you relax and feel supported.

Our counsellors and coaches are fully qualified in evidence-based techniques, supported by recognised governing bodies including COSCA, BACP and EMCC

Confidentiality is key

We understand how important confidentiality is. We won’t disclose anything you discuss with us to a third party unless someone is at risk - either you, another adult or a child. In these instances, we are legally and ethically bound to break confidentiality, but will always try to discuss this with you first. This may not always be possible as our first priority is safety.

Counselling Services at Carnelian Counselling

Suzanne - Founder & Counsellor

Hi, I'm Suzanne - Welcome!

Carnelian Counselling is more than just a business to me — it’s the kind of place I always dreamed of creating. A space where clients come first, where values matter, and where I get to collaborate with people who genuinely care.

I’ve spent over 30 years working in big corporations across the world, and even from the early days, colleagues (and friends) used to call me “Counsellor Troi" - always ready to listen, help untangle a problem, or offer a fresh perspective. That nickname stuck, and in many ways, it pointed me towards the work I do now.

For the past 10+ years, I’ve been a coach, supporting people through change, business and personal challenges, and sometimes simply helping people remember who they are. More recently, I trained as an integrative relational counsellor, which means I work in a way that’s flexible and calls on many different evidenced based techniques.

The relationship we form is key to the work we do together. Whether you're looking for a coach, a counsellor, maybe a little bit of both or not sure what you need, let's chat. You may be feeling stuck, overwhelmed, or need someone to walk alongside you for a while — I’m here.

We also have other counsellors within Carnelian - Hannah our CBT counsellor and Jordan, an integrative counsellor. They align well to the kind of service I need and want for you. We're all keen to help.

If you're ready to get started - click HERE for an introductory appointment

Close-up of a middle-aged woman with blonde hair and a slight smile.

Meet our other counsellors

Hannah

I am a Cognitive Behavioural Therapist (CBT) with a background working in mental health, supporting individuals from all different backgrounds experiencing emotional distress. I have worked with adults and young people facing anxiety, low mood, stress, and other challenges, and I offer a warm, confidential, and non-judgemental space where you can feel safe to talk.

My approach is collaborative and tailored to your needs, helping you to better understand your experiences and develop practical ways to cope. Alongside CBT, I have a particular interest in Compassion Focused Therapy (CFT) and Acceptance and Commitment Therapy (ACT), supporting you to build self-compassion and move towards a more meaningful, values-driven life.

My interest in counselling developed during my psychology studies at university and continued through my work. During this time, I found that I really connected with listening to others and came to see

what a privilege it is to be trusted with people’s experiences and to

support them through difficult times.

Availability

Fridays

Jordan

I am an integrative therapist with a background in hospitality and family support. I offer a calm, gentle and compassionate space where you can feel supported through life’s challenges. I have experience supporting adults and young people with loss, anxiety, low mood, family and relationship difficulties, abuse, anger and low self-esteem. I work responsively and collaboratively, helping you explore and make sense of the feelings, thoughts and experiences that may be difficult to understand on your own.

As an integrative therapist, I draw on person-centred therapy, psychodynamic approaches and CBT. My work is strongly informed by person-centred values, with the therapeutic relationship at the heart of the process. Where helpful, I may also use some tools to support deeper insight and practical change.

My dedication to counselling began through my own experience of therapy. The feeling of being truly listened to, understood and accepted stayed with me, and inspired me to offer that same support to others. This commitment deepened while studying and in my work with children, young people and adults.

Availability

Monday morning (in person)

Wednesday evening (online)

What you can expect

Wall art with 'Carnelian' and a wellbeing message above a wooden bench.

Individual Counselling

Our qualified counsellors provide a supportive and non-judgmental environment where you can explore your thoughts and feelings, gain insights into your behaviour, and develop strategies for positive change.

Sessions are 50 minutes, £55 per session and either in person or online.

Couples Counselling

Our couples counselling service can help you and your partner improve communication, resolve conflicts, and build a stronger relationship.

Sessions are 50 minutes, £75 per session and in person.

Coaching

Our qualified coaches have a wealth of experience within business as well as family life. Sessions are 1 hour 30 minutes, £90 per session and are usually weekly. We have some block bookings available - talk to us and we'll agree what works best for you.